|
|
“Our quality is also your quality.”
On the broad basis of our corporate business approach we have built up and developed our underlying quality focus and environmental awareness. Customers experience the quality of our services in our:
• Adherence to delivery schedules
• Minimisation of damage
• Value-for-money relation
• Package solutions
• Delivery service (international activity)
• Delivery flexibility (large-scale and small-scale projects)
• Delivery characteristics
• Adherence to quantities
We pay great attention to securing these quality goals. Therefore our structures are designed to achieve these goals efficiently and successfully.
Implementation is provided by:
• Transparent organisation
• Sufficient communication/information
• teamwork/project management
• Reliable staff
• Clearly understandable quality goals and agreements
• Customer focus / externally and internally
• Skills up to the task, ensured by constant further training
• Internal and external audits
We have undergone regular audits by certification companies since 2009 and hold the ISO 9001 Certificate for Quality Management as well as the ISO 14001 Certificate for Environmental Management.